Terms and Conditions

Booking Terms & Cancellation Policy

Booking Guidelines

  • Maximum 4 adults per 2 bedroom villa and Maximum 2 adults per 1 bedroom villa unless otherwise arranged.
  • Persons under 18 (or persons on their behalf) are not permitted to make reservations. Unaccompanied minors will not be accepted as guests.
  • Management reserves the right to cancel or amend any bookings.
  • 1 car space is allocated per site booked. Additional vehicles must be parked in allocated visitor parking or outside the property.
  • All damages to the property will be charged to the client’s credit card.
  • There is no smoking permitted in the accommodation or other buildings, including on villa decks.

Pets Policy

  • Pets are not permitted at Interludes by Willinga Park

Payment and Deposits

  • Guest credit/debit card details are required to secure all bookings. Visa and Mastercard credit card surcharge 0.5%.
  • Bookings are not transferable to other persons.
  • Deposit of 50% is required at time of booking.
  • Full payment is required 30 days prior to arrival for all off peak stays to confirm the booking. Balance must be paid in full 24 hours prior to arrival.

Cancellations and Refunds

  • Cancellations up to 14 days prior to arrival – a cancellation fee of $20 will apply to all bookings
  • Cancellations within 14 days to arrival – a cancellation fee of 100% of the booking fee will apply
  • Refunds are unavailable for cancellations made within 14 days prior of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the property for breaching property rules
  • Management reserves the right to cancel or amend any bookings
  • Pricing is subject to change
  • Guest credit / debit card details are required to secure all bookings
  • Visa & Mastercard credit card surcharge of 0.5% applies to this payment option

 Additional Fees and Charges

  • Cleaning Fee – A minimum of $160 will be charged if the Villa left in unsatisfactory condition upon departure.
  • Late Departure – subject to availability and pre-arrangement with management. Fees may apply.