Terms and Conditions

Booking Terms & Cancellation Policy

Booking Guidelines

  • Maximum 4 adults per 2 bedroom villa and Maximum 2 adults per 1 bedroom villa unless otherwise arranged.
  • Persons under 18 (or persons on their behalf) are not permitted to make reservations. Unaccompanied minors will not be accepted as guests.
  • Management reserves the right to cancel or amend any bookings.
  • 1 car space is allocated per site booked. Additional vehicles must be parked in allocated visitor parking or outside the property.
  • All damages to the property will be charged to the client’s credit card.
  • There is no smoking permitted in the accommodation or other buildings, including on villa decks.

Pets Policy

  • Pets are not permitted at Interludes by Willinga Park

Payment and Deposits

  • Guest credit/debit card details are required to secure all bookings. Visa and Mastercard credit card surcharge 0.5%.
  • Bookings are not transferable to other persons.
  • Deposit of 50% is required at time of booking.
  • Full payment is required 14 days prior to arrival.
  • For bookings made less than 14 days prior to checkin, 100% of payment is requried.

Cancellations and Refunds

  • Cancellations up to 14 days prior to arrival – a cancellation fee of $20 will apply to all bookings
  • Cancellations within 14 days to arrival – a cancellation fee of 100% of the booking fee will apply
  • Refunds are unavailable for cancellations made within 14 days prior of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the property for breaching property rules
  • Management reserves the right to cancel or amend any bookings
  • Pricing is subject to change
  • Guest credit / debit card details are required to secure all bookings
  • Visa & Mastercard credit card surcharge of 0.5% applies to this payment option

 Additional Fees and Charges

  • Cleaning Fee – A minimum of $160 will be charged if the Villa left in unsatisfactory condition upon departure.
  • Late Departure – subject to availability and pre-arrangement with management. Fees may apply.